Yuxi Cross border E-commerce Co., Ltd. is a cross-border e-commerce service company located in Yuxi City, Yunnan Province. It was established on July 8, 2024, with a registered capital of 10 million RMB. The company is located at the Bonded Logistics Center of Dianzhong Grain Logistics Park, Yanhe Street, Hongta District, Yuxi City.
Yuxi Cross border E-commerce Co., Ltd. is jointly established by Yuxi Logistics Investment Co., Ltd., Yunnan Ruihe Jincheng Industrial Co., Ltd., and Yunnan Hengtou Supply Chain Management Co., Ltd. to create a comprehensive cross-border e-commerce service platform in Yuxi City that highlights public service functions.




SCOPE OF ACCEPTANCE
·The goods are seriously inconsistent with the order specifications after arriving at the destination port.
·The goods are extensively damaged/deteriorated under the premise of compliant transportation conditions (applicable to fragile/perishable product categories).
·There is a significant discrepancy between the quantity/weight of the goods and the packing list.
CLAIM PROCESS
·Timely Notification: The customer shall notify us in writing and provide preliminary evidence such as photos/videos within 7 working days after the container arrives at the destination port.
·Joint Investigation: Both parties shall jointly appoint a third-party inspection agency to conduct an unpacking inspection at the destination and issue a report. The inspection fee shall be borne by the responsible party.
· Document Submission: The customer shall submit a claim letter, third-party inspection report, on-site evidence, and a full set of customs clearance/logistics documents.
SCOPE OF ACCEPTANCE
·The goods are seriously inconsistent with the order specifications after arriving at the destination port.
·The goods are extensively damaged/deteriorated under the premise of compliant transportation conditions (applicable to fragile/perishable product categories).
·There is a significant discrepancy between the quantity/weight of the goods and the packing list.
CLAIM PROCESS
·Timely Notification: The customer shall notify us in writing and provide preliminary evidence such as photos/videos within 7 working days after the container arrives at the destination port.
·Joint Investigation: Both parties shall jointly appoint a third-party inspection agency to conduct an unpacking inspection at the destination and issue a report. The inspection fee shall be borne by the responsible party.
· Document Submission: The customer shall submit a claim letter, third-party inspection report, on-site evidence, and a full set of customs clearance/logistics documents.
SCOPE OF ACCEPTANCE
·The goods are seriously inconsistent with the order specifications after arriving at the destination port.
·The goods are extensively damaged/deteriorated under the premise of compliant transportation conditions (applicable to fragile/perishable product categories).
·There is a significant discrepancy between the quantity/weight of the goods and the packing list.
CLAIM PROCESS
·Timely Notification: The customer shall notify us in writing and provide preliminary evidence such as photos/videos within 7 working days after the container arrives at the destination port.
·Joint Investigation: Both parties shall jointly appoint a third-party inspection agency to conduct an unpacking inspection at the destination and issue a report. The inspection fee shall be borne by the responsible party.
· Document Submission: The customer shall submit a claim letter, third-party inspection report, on-site evidence, and a full set of customs clearance/logistics documents.
SCOPE OF ACCEPTANCE
·The goods are seriously inconsistent with the order specifications after arriving at the destination port.
·The goods are extensively damaged/deteriorated under the premise of compliant transportation conditions (applicable to fragile/perishable product categories).
·There is a significant discrepancy between the quantity/weight of the goods and the packing list.
SCOPE OF ACCEPTANCE
·The goods are seriously inconsistent with the order specifications after arriving at the destination port.
·The goods are extensively damaged/deteriorated under the premise of compliant transportation conditions (applicable to fragile/perishable product categories).
·There is a significant discrepancy between the quantity/weight of the goods and the packing list.
CLAIM PROCESS
·Timely Notification: The customer shall notify us in writing and provide preliminary evidence such as photos/videos within 7 working days after the container arrives at the destination port.
·Joint Investigation: Both parties shall jointly appoint a third-party inspection agency to conduct an unpacking inspection at the destination and issue a report. The inspection fee shall be borne by the responsible party.
· Document Submission: The customer shall submit a claim letter, third-party inspection report, on-site evidence, and a full set of customs clearance/logistics documents.
SCOPE OF ACCEPTANCE
·The goods are seriously inconsistent with the order specifications after arriving at the destination port.
·The goods are extensively damaged/deteriorated under the premise of compliant transportation conditions (applicable to fragile/perishable product categories).
·There is a significant discrepancy between the quantity/weight of the goods and the packing list.
SCOPE OF ACCEPTANCE
·The goods are seriously inconsistent with the order specifications after arriving at the destination port.
·The goods are extensively damaged/deteriorated under the premise of compliant transportation conditions (applicable to fragile/perishable product categories).
·There is a significant discrepancy between the quantity/weight of the goods and the packing list.
CLAIM PROCESS
·Timely Notification: The customer shall notify us in writing and provide preliminary evidence such as photos/videos within 7 working days after the container arrives at the destination port.
·Joint Investigation: Both parties shall jointly appoint a third-party inspection agency to conduct an unpacking inspection at the destination and issue a report. The inspection fee shall be borne by the responsible party.
· Document Submission: The customer shall submit a claim letter, third-party inspection report, on-site evidence, and a full set of customs clearance/logistics documents.
SCOPE OF ACCEPTANCE
·The goods are seriously inconsistent with the order specifications after arriving at the destination port.
·The goods are extensively damaged/deteriorated under the premise of compliant transportation conditions (applicable to fragile/perishable product categories).
·There is a significant discrepancy between the quantity/weight of the goods and the packing list.


